Job Description

Join Our ‘Ohana at Hawaiian Airlines!

At Hawaiian Airlines, we embrace the spirit of aloha and are dedicated to welcoming our guests with genuine Hawaiian hospitality. We take pride in caring for our people, our home, and the communities we serve. If you're ready to be part of an exciting team that introduces our beautiful islands to the world, we invite you to join our ‘ohana!

Aloha and mahalo for your interest in the Flight Attendant - Japanese Language Qualified position with Hawaiian Airlines!

Recruitment Event

We are excited to announce a recruitment event in Honolulu, Hawaii . If selected for interviews, we will communicate the exact dates and times.

Interview Process

As a candidate for the Flight Attendant position, you will go through the following interview stages:

• Pre-recorded Video Interview
• Virtual Panel Interview
• In-Person Group Interview (Honolulu, HI)
• In-Person Final Interview/Language Testing (Honolulu, HI)

Position Summary

As a Flight Attendant, your primary role is to ensure the safety of our guests aboard our aircraft. You will be equipped to handle emergencies and provide exceptional customer service, creating an unforgettable Aloha experience for everyone on board.

Key Responsibilities

• Attend preflight briefings on weather, routes, and emergency procedures.
• Warmly greet guests and assist them to their seats.
• Help guests stow their carry-on luggage safely.
• Demonstrate safety equipment and emergency procedures before take-off.
• Monitor compliance with safety regulations and address any issues.
• Assist in emergency procedures, including evacuations.
• Provide food and beverage service with a smile.
• Handle payments for onboard products.
• Administer first aid when necessary.
• Prepare reports on any safety incidents during flights.
• Complete annual FAA-approved re-certification.
• Maintain knowledge of emergency procedures as per regulations.
• Work flexible schedules, including evenings, weekends, and holidays.
• Collaborate with colleagues to ensure a seamless guest experience.
• Recognize and escalate any potential issues promptly.
• Adapt to various climates and work shifts globally.
• Meet the physical demands of the job, including lifting and evacuating passengers.

Minimum Requirements

• Must be at least 21 years old at the time of application.
• High school diploma or GED equivalent.
• Present a professional image; no visible body art or extreme styles while in uniform.
• Strong customer service skills with the ability to resolve conflicts.
• Proficient in reading, writing, and speaking English.
• Advanced/business level proficiency in Japanese and ability to read Romaji or Kanji.
• Willingness to relocate within Hawaii or the continental U.S.
• Ability to reach 82 inches vertically and sit in a cabin crew jump seat.
• Complete pre-employment requirements, including drug testing and background checks.
• Must be legally authorized to work in the U.S. and possess a valid passport.
• Current employees must be in good standing with the company.

Preferred Qualifications

• Two years of customer service experience in hospitality or airline industries.
• College education or degree.

About Hawaiian Airlines

Celebrating 95 years of service, Hawaiian Airlines is the largest and longest-serving airline in Hawaii. We operate approximately 150 daily flights within the Hawaiian Islands and to 16 U.S. gateway cities, as well as international destinations. Our commitment to excellence has earned us accolades as one of the top domestic airlines serving Hawaii.

Join us in connecting people with aloha and experience the unique culture of our islands while providing exceptional service to our guests!

Hawaiian Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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