Technical Writer Job at ALTA IT Services, LLC, Winchester, VA

YWNSbTBKd2FuWVlsc1VMS2x1SWtnd2pqeFE9PQ==
  • ALTA IT Services, LLC
  • Winchester, VA

Job Description

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.

Documentation Specialist

Hybrid in Winchester, VA

Software Skills:

• Microsoft M365- Intermediate knowledge

• Adobe Experience Manager (AEM)

• Asana

• SharePoint

• Adobe Premier Pro (Intermediate/Advanced)

• Adobe Firefly

Key Skills Needed:

• Writing expertise

o Technical (e.g., step/action procedures) and creative writing (MSR engagement)

• Video Editing

• Critical thinking and quality decision making

o Adjusting priorities

o What content to put in the manual/what to not add

o Consider impact to the MSR/flow of the call

o Does this apply to CCO and BOD

o Is there any risk for dollar loss or increasing handle time

Tasks to be completed

• Update QS eNet Landing page

• Reworking/cleaning up the manual

o Update all QS Manual pages to searchable manual pages

• Archiving old eNet pages

• Organizing the SharePoint document library

o Ensuring we have a clean and easy to use Document Library and all outdated documents are archived

• Updating all the forms in SharePoint to Nintex that haven’t been

• Enhancing/updating the QS Leave Calendar in SharePoint

System One, and its divisions and subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Tags

Full time, Local area,

Similar Jobs

AmeriCorps

Public Health outreach educator Job at AmeriCorps

Public Health outreach educatorThe Public Health AmeriCorps members will educate vulnerable seniors on COVID-19 health initiatives, assist in navigating the health care system to access mental health resources, provide community members with referrals and linkages to... 

Ferris Mfg. Corp.

Quality and Regulatory Specialist Job at Ferris Mfg. Corp.

 ...and distributing the innovative PolyMem wound-care products worldwide for 32 years. Ferris has received numerous awards including the KPMG Peat Marwick High-Tech Entrepreneur Award and Diagnostic Industrys Medical Design Excellence Awards. Ferris Mfg. Corp.... 

The Waterview Shores (2)

Culinary Service Aide Job at The Waterview Shores (2)

 ...and procedures for the Culinary Services Department and promote food service standards through cost, quality, and quantity controls....  ...putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in... 

Acme Distribtuion

Class A CDL, Local Denver Metro Route Driver Job Job at Acme Distribtuion

Class A CDL, Local Denver Metro Route Driver JobAcme Distribution was founded in 1947 from the back of a station wagon and has now grown into a full national distribution center. Acme's corporate office is located in Aurora, and we occupy a million square-feet of warehouse... 

ABM Industries

Valet Parking Attendance Job at ABM Industries

 ...Job Summary Details : The Valet provides professional, courteous and compassionate guest services. Benefit Information : ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM Employee Benefits| Front Line Team Members...