Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Intervention, and Evaluation. Develops nursing care plans in coordination with patient, family and interdisciplinary staff as necessary... ...performance improvement projects Participate in the performance appraisal process Use problem-solving and conflict resolution...
...together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage... ...of the wholesale market while developing your leadership, engineering, and data analysis skills. Engineering support for the wholesale...
...We are recruiting for a Top Tier ICT organisation. Require an experienced Sr. Actuarial Analyst MUST HAVE INSURANCE EXPERIENCE focusing on risk monitoring, profitability analysis, and other key actuarial functions. This role involves conducting in-depth reviews of...
...General information Job Title Airport Ramp Agent (American) - LIH PT Date Monday, July 7, 2025 Entity Unifi Aviation, LLC State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Part...
...Strive Health Services, LLC* is a family owned and operated homecare agency headquartered in Georgetown, TX. With a focus on Private Duty Nursing, Strive employs Registered Nurses and Licensed Vocational Nurses to work one on one with patients of all ages and medical...