Hotel Maintenance Job at Marshall Hotels & Resorts, Providence, RI

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  • Marshall Hotels & Resorts
  • Providence, RI

Job Description

Job Overview

The Engineer performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

What You'll Be Doing

Maintenance and Repairs:

  • Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
  • Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
  • Ensure all building systems are operational and comply with safety regulations.

Emergency Response:

  • Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety.
  • Collaborate with other departments and emergency services to address critical situations effectively.

Guest Services:

  • Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
  • Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.

Safety and Compliance:

  • Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
  • Stay updated on industry best practices and safety guidelines.

Collaboration:

  • Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.

Skills and Abilities:

  • High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred.
  • Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
  • Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
  • Problem-solving skills and the ability to troubleshoot issues effectively.
  • Physical fitness and ability to perform tasks that require lifting, bending, and operating equipment.
  • Excellent communication skills and customer service orientation.
  • Familiarity with safety regulations and protocols.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50lbs -- 100lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Identity Theft Protection
  • Flexible Spending Accounts
  • 401(k) Retirement Plan
  • Paid Time Off, Vacation and Holidays
  • Employee Assistance Program
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Marshall Hotels & Resorts

Job Tags

Part time, Local area, Flexible hours,

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