Job Description
Description:
Description & Requirements
PMC Integrity LLC is seeking dependable, detail-oriented individuals to join our team as General Clerk II (GC II) for the Debt Management and Collections System (DMCS) contract.
As a General Clerk II, you will exercise sound judgment to resolve a wide variety of borrower issues, complete financial calculations to support borrower balances and monthly payments, and compose clear written responses while helping maintain the integrity of borrower account data. This role requires strong organizational skills, accuracy, and the ability to follow established procedures while recognizing when to adapt.
Primary Function
The General Clerk II provides administrative and clerical support that involves judgment and attention to detail. You’ll handle semi-routine tasks, perform data entry and verification, interpret forms, and communicate with various sources to ensure accurate processing and documentation for Federal Student Aid borrowers.
Requirements:Education & Experience Requirements
High School diploma or GED equivalent.
Minimum six (6) months of customer service, administrative, or call center experience.
Must speak, read, and write English fluently.
Basic math and PC skills, including Microsoft Office applications (Excel, Word, Outlook).
Must be able to type at least 23 words per minute.
Excellent interpersonal skills and the ability to organize and prioritize multiple tasks.
Ability to work independently and collaboratively in a team environment.
Strong logical thought process; must be organized and able to take accurate notes.
Ability to write clearly using proper grammar and punctuation.
Must be able to navigate Microsoft Excel spreadsheets.
Must be comfortable asking for guidance in new situations.
Must accept and act on constructive feedback.
Must be able to use internal resources and tools effectively, such as IM chat, guides, and training materials.
Regular and predictable attendance is required.
Must be available to support all FSA programs through reassignment between programs, as needed.
Must complete program update training as student financial assistance programs evolve.
Additional Requirements Per Client
Must reside in the U.S. and be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Home Office Requirements
Private and secure workspace from home.
Reliable access to Wi-Fi, LAN (wired connection/ethernet), or both.
Internet service with sufficient speed for multiple users (no latency or lag).
Minimum internet download speed of 25mbps (single) / 50mbps (shared); upload speed of 5mbps (10mbps preferred).
...individualized care planning and support. Health Education & Coaching : Delivers in-person and virtual health education sessions... ...evidence-based curricula to support patients self-management and wellness. Case Management & Support Services : Provides case...
...Counselor III (LSW, LPC, LCDC II or III) Requirements Bachelors degree in human service or behavioral science with two (2) year of experience in the field of chemical dependence or mental health treatment. Valid State of Ohio LPC, LSW, LISW, LCDC II or III licensure...
...Homeless Childrens Network TITLE: Programming Assistant SALARY: $70,000-$75,000 SCHEDULE: Full-time position BENEFITS: Health, Dental, and Vision insurance ABOUT HOMELESS CHILDREN'S NETWORK Homeless Children's Network is a community-based organization...
...routine electronic and paper filing in an organized manner for easy access; photocopy, scan, compile, and distribute documents; identify... ...with demonstrated ability to coordinate multiple competing tasks and demands. Superb attention to detail, grammar, and punctuation...
...Description CIFC's Early Learning Programs / Head Start, in Norwalk, CT, is currently seeking a Part Time Family Advocate to join our team. As a Family Advocate, you will be responsible for providing support, resources, and advocacy to families participating in our...